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Old Lamb Privacy Policy

 

General

The Old Lamb forms part of Shieldpride Limited. We are committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we use any personal information we collect about you, and your rights to access and correct the personal information we hold about you.

 

What personal information do we collect and how will we use it?

 

We collect information about you when you make an online booking or contact us by telephone or email to make a booking or to initiate an enquiry about a booking:

 Contact details including title, name, postal and email addresses, contact telephone numbers;

 Transaction information, including payment, reservation and booking details;

 

Our legal basis for processing any personal data is to meet contractual obligations to our clients and to also respond to marketing enquiries.

The data collected may be used for the administration and management of room bookings and to process transactions. We may also use the information for consumer analysis and for correspondence between us.

Data is retained only for as long as is necessary under our obligations to keep accounting records. Credit card details are not retained after customer reservations have been paid for.

Shieldpride Limited may track your use of the website through statistical analysis and cookies. In the event that you do not wish to be recognised by a cookie, please refer to your browser operating instructions to erase, block or be alerted about cookie activity.

 

Sharing your personal information with third parties

Where personal information is processed on our behalf by third parties (such as for the purposes of processing your accommodation reservation), we have measures in place to keep your information secure.

We do not share, sell, exchange or trade your personal information to or with third parties for marketing purposes.

We may disclose your information to a buyer in the event that the hotel is sold as a going concern.


Security

Shieldpride Limited takes the security of any personal information we hold very seriously.

When you use the Old Lamb`s Wi-Fi we do not collect data about you.

This privacy policy applies only to www.oldlambhotel.co.uk ( this website). Any third party website that you access via a hyperlink from this website is not the responsibility of Shieldpride Limited and will be in accordance with the privacy policy of that third party. We advise that you read the privacy policy of any such third party website

Direct Marketing

If you sign up to our mailing list we will collect personal information including name and email address. We may use this information to keep you informed of news and offers by email.

 

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of email.

If you sign up to our mailing list our legal basis for processing any personal data is consent.


Accessing your information

You have the right to request a copy of the information that we hold about you. You may also ask us to view, amend or delete the personal information that we hold. If you wish to obtain a copy of some or all of your personal information, please write to us at the following address: Shieldpride Limited, Old Lamb, 18-20 Church Street, Theale, Reading, RG7 5BZ.


Changes to our Privacy Policy

We keep our privacy policy under regular review and was last reviewed on 18th May 2018.


Contact us

If you require any further information or have questions regarding this Privacy Policy, please email us at office@shieldpride.com, telephone us on 0118 9302357 or write to us at:

Shieldpride Limited, Old Lamb, 18-20 Church Street, Theale, Reading, RG7 5BZ.

Company Registration Number: 01307266

 

 

 

 

PHONE: 0118 9302357

FAX: 0118 9303111

TEXT: 07917308059

EMAIL: THEOLDLAMB@NTLWORLD.COM

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